I have an online study recruiting through SONA systems such that participants are directed to the study site on Pavlovia with their ID number passed from SONA. They should then be redirected to SONA so that credit is granted automatically. This was all set up according to the documentation from SONA and PsychoPy.
This works for most participants, but around 1/3 of them either don’t receive credit, don’t save out data, or both. I’ve been able to ask a couple of these people what browser they used and both took the study on macOS Safari, so I suspect this is the issue but I’m not sure how to avoid/remedy this. My study does use code components to present corrective feedback, but that seems to run fine in all cases.
I haven’t found any posts on the forum directly related to either of these issues (credits or data) with regards to the browser used, but if I missed one please point me that way!