URL of old experiment: Pavlovia
URL of new experiment: Pavlovia
Description of the problem:
[(@snip) currently have: 27 available or assigned credits.
We would need these 27 credits to be reassigned to the new “pictures_online_study-master_072022”
Thanks for your help,
no further support needed
Hello, I have the same issue : assigned credits to an old experiment that I would like to make available again, how did you manage to solve it ?
Thank you for your help,
so i went the experiment with the credits and made it inactive. And I clicked on "Release reserved credits ". Then the credits become available again for the experiment you wish to run.
I hope this helps,
Hello, thank you for your reply. I had already tried that but it doesn’t work for some reason…
I’ll try to find something else!
To release assigned credits from an experiment, drag the bar tin the bottom left of the experiment page to the left.
Thank you! Because the experiment was inactivated I couldn’t see the bar on the experiment page!
I also have 28 credits assigned to a deleted experiment (Pavlovia) is there anyway to also release those or are they lost forever? I already try setting this deleted experiment to ‘running’ but I only got so far as ‘inactive’.
Dear @LnDum ,
With my apologies for the delay, I have just made those credits available to you again.