URL of old experiment: Pavlovia
URL of new experiment: Pavlovia
Description of the problem:
[(@snip) currently have: 27 available or assigned credits.
We would need these 27 credits to be reassigned to the new “pictures_online_study-master_072022”
Thanks for your help,
Best wishes,
J.A.
issue solved
no further support needed
Hello, I have the same issue : assigned credits to an old experiment that I would like to make available again, how did you manage to solve it ?
Thank you for your help,
Hélène
Hi
so i went the experiment with the credits and made it inactive. And I clicked on "Release reserved credits ". Then the credits become available again for the experiment you wish to run.
I hope this helps,
Best
J.A.
Hello, thank you for your reply. I had already tried that but it doesn’t work for some reason…
I’ll try to find something else!
Best ,
Hélène
To release assigned credits from an experiment, drag the bar tin the bottom left of the experiment page to the left.
Hello,
Thank you! Because the experiment was inactivated I couldn’t see the bar on the experiment page!
I also have 28 credits assigned to a deleted experiment (Pavlovia) is there anyway to also release those or are they lost forever? I already try setting this deleted experiment to ‘running’ but I only got so far as ‘inactive’.
Thank you,
Hélène
Dear @LnDum ,
With my apologies for the delay, I have just made those credits available to you again.
Best wishes,
Alain
Great!!
Thank you!
Ln