URL of experiment: https://run.pavlovia.org/card/facemask (currently set to piloting)
Description of the problem: Today I ran a jsPsych experiment on TurkPrime with incomplete results turned off for Pavlovia. TurkPrime logged 293 complete responses but Pavlovia only logged data for 274 participants. This difference matches the 19 credits that are still reserved. However, participants only received the secret completion code after the task finished the connection with Pavlovia. I’m wondering if Pavlovia may have failed to connect, such that the credits remain reserved, the data is marked incomplete, and participants nonetheless received the code?
If so, is there any way to recover these data? Unfortunately this amounts to over $100 of lab funds spent on missing data. It seems the alternative is that we could have saved incomplete results, but then we would have spent credits on the ~125 participants who aborted the task. Either way we lose money… Would really appreciate any insights!