Able to log in to Pavlovia but data missing

Online experiments
1

Hi all,

I am able to log in to Pavlovia but my data and credits are missing. I’m assuming that the files are still being transfered over from the server, but I was wondering if anyone else was having this issue too?

Cheers,
David

2

I am as well - none of the data collected in the last ~3 weeks is present.

3

Yeah, I’m afraid we’ll need to wait a while before the data is restored again. Getting studies running again on Pavlovia - #13 by thomas_pronk

4

Thanks Thomas! I am able to sync my experiments to my profile, but the credits that I have purchased are not on my profile. Is there a time scale for when they would be available again?

Cheers.

5

Credits are not being consumed. When we’re back to the original server then we can start using the store again and normal credit-service will resume. For now you’re covered by our own license.