What’s the problem: I created an account before the fire and could not log into that. I kept getting the error that username or password were incorrect (though I double checked). Now while the site was being fixed I was able to create a new acc - same username, same e-mail adress but I am facing the very same issue.
What I’ve tried: I tried the forgot password option but I am not getting any e-mail (not even in the spam folder, not even after a day). I tried creating a new account but the username and the adress I’ve previously used are already taken so the account should exist.
Thanks in advance for any advice/help on this - it’s really appreciated!
I can confirm that both accounts exist, on the permanent and on the temporary server.
How about I reset your password and temporarily disable Two-factor Authentication on pavlovia.org? If that is fine with you, I could simply email you the details.
With my apologies for the delay, I have just impersonated you, and managed to log in without issue (see image below).
Could you tell me what is the actual problem you are experiencing? Is it that the password you are entering is not valid?
