Authentication error: unauthorised access to GITLab API resource

Online experiments
1

Ever since the incident pavlovia had, I have been getting this message “Authentication error: unauthorised access to GITLab API resource”. Does anyone know how to fix this issue?

2

Maybe this post has useful info? Authentication failed when syncing via the command prompt

3

Sadly, this wasn’t very effective as the continue still persists for me
This is the full description of the problem:
{
“origin”: “http://pavlovia.org/api/v2/experiments/Qil_qils/the-weight-implicit-association-test-malaysia”,
“context”: “when getting the experiment information available to the (authenticated) user”,
“pathWithNamespace”: “Qil_qils/the-weight-implicit-association-test-malaysia”,
“error”: “authentication error: Unauthorised access to a GitLab API resource”,
“errorCode”: null,
“httpStatusCode”: 401
}

4

Check. What exactly are you trying to accomplish when you get this error message?

5

This occurs when I try to log in directly to my dashboard and the error message shows up. I have attempted to change my password but never received the email to do so

6

As with nearly all the authorisation issues (since the fire) this is most likely a matter that you created your account in Jan/Feb, so it does not exist on Pavlovia, only on tmplovia.org. That’s being fixed this morning in the final merge and restart. By this afternoon you should be fine

7

I am having the same exact issue. It says my username is invalid upon login.

8

Hi @Ivana, here are some tips that might help: try to clear your browser cache. If that doesn’t help, try requesting a new password via e-mail.

9

Thanks Thomas, solved by password change!

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