Unable to receive Pavlovia password recovery emails

Hi,

i’m sorry to be resurrecting this old post, but i have the same problem right now.

Problem: i did not recieve the confirmation e-mail from pavlovia. When i tried to log in I could not do so. I then tried to get a link to reset my password, because i thought that might be the problem, I did not recieve that e-mail either.

What i have tried: i checked that my e-mail address was correct. It seems to be so, because I cannot make a new account using that address.
I also spoke to the IT people in my Uni, who could not find any problem. Other people in my lab have not had this problem, and I am uncertain what to do next.

I would appreciate any help.

Thank you :slight_smile: