Splash screen shows but Psychopy never lauches

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OS Win10Enterprise:
PsychoPy version 2023.2.3:
Standard Standalone? (y/n) Y:
What are you trying to achieve?:

I have version installed on a PC in which the splash screen launches but then it dies. I have read everything I can find on this subject but am now stuck.

using the command line I can launch psychopy either with or without the splash screen and no errors are posted.

It makes a last_app_load.log file posted below but it does not make either of the two .cfg files.

What did you try to make it work?: Everything I can think of and I am completely stuck - please help.


0.1692 DEBUG Opening message catalog C:\Users\ptq1\AppData\Local\Programs\PsychoPy\lib\site-packages\psychopy\localization..\app\locale\en_GB\LC_MESSAGE\messages.mo for locale en_GB
0.1694 DEBUG Locale for ‘en_GB’ not found. Using default.
pygame 2.1.0 (SDL 2.0.16, Python 3.8.10)
Hello from the pygame community. Contribute - pygame wiki
PTB-INFO: Using modified PortAudio V19.7.0-devel, revision unknown
Error in function GetDevices: Usage error
PTB-ERROR: PortAudio can’t detect any supported sound device on this system.
PsychPortAudio:GetDevices: Usage:

devices = PsychPortAudio(‘GetDevices’ [, devicetype] [, deviceIndex]);
Traceback (most recent call last):
File “C:\Users\ptq1\AppData\Local\Programs\PsychoPy\lib\runpy.py”, line 194, in _run_module_as_main
return run_code(code, main_globals, None,
File “C:\Users\ptq1\AppData\Local\Programs\PsychoPy\lib\runpy.py”, line 87, in run_code
exec(code, run_globals)
File “C:\Users\ptq1\AppData\Local\Programs\PsychoPy\lib\site-packages\psychopy\app\psychopyApp.py”, line 103, in
File “C:\Users\ptq1\AppData\Local\Programs\PsychoPy\lib\site-packages\psychopy\app\psychopyApp.py”, line 99, in main
File “C:\Users\ptq1\AppData\Local\Programs\PsychoPy\lib\site-packages\psychopy\app\psychopyApp.py”, line 27, in start_app
_ = startApp(showSplash=showSplash) # main loop
File "C:\Users\ptq1\AppData\Local\Programs\PsychoPy\lib\site-packages\psychopy\app_init
.py", line 84, in startApp
psychopyApp = PsychoPyApp(
File “C:\Users\ptq1\AppData\Local\Programs\PsychoPy\lib\site-packages\psychopy\app_psychopyApp.py”, line 236, in init
self.onInit(testMode=testMode, **kwargs)
File “C:\Users\ptq1\AppData\Local\Programs\PsychoPy\lib\site-packages\psychopy\app_psychopyApp.py”, line 453, in onInit
from psychopy.app import coder, builder, runner, dialogs
File "C:\Users\ptq1\AppData\Local\Programs\PsychoPy\lib\site-packages\psychopy\app\builder_init
.py", line 5, in
from .builder import BuilderFrame
File “C:\Users\ptq1\AppData\Local\Programs\PsychoPy\lib\site-packages\psychopy\app\builder\builder.py”, line 125, in
class BuilderFrame(BaseAuiFrame, handlers.ThemeMixin):
File “C:\Users\ptq1\AppData\Local\Programs\PsychoPy\lib\site-packages\psychopy\app\builder\builder.py”, line 128, in BuilderFrame
routineTemplates = TemplateManager()
File “C:\Users\ptq1\AppData\Local\Programs\PsychoPy\lib\site-packages\psychopy\app\builder\builder.py”, line 110, in init
File “C:\Users\ptq1\AppData\Local\Programs\PsychoPy\lib\site-packages\psychopy\app\builder\builder.py”, line 117, in updateTemplates
thisExp = experiment.Experiment()
File “C:\Users\ptq1\AppData\Local\Programs\PsychoPy\lib\site-packages\psychopy\experiment_experiment.py”, line 150, in init
settingsComp = getComponents(fetchIcons=False)[‘SettingsComponent’]
File "C:\Users\ptq1\AppData\Local\Programs\PsychoPy\lib\site-packages\psychopy\experiment\components_init
.py", line 218, in getComponents
module = import_module(explicit_rel_path, package=pkg)
File "C:\Users\ptq1\AppData\Local\Programs\PsychoPy\lib\importlib_init
.py", line 127, in import_module
return _bootstrap.gcd_import(name[level:], package, level)
File "C:\Users\ptq1\AppData\Local\Programs\PsychoPy\lib\site-packages\psychopy\experiment\components\camera_init
.py", line 25, in
micDevices = syst.getAudioCaptureDevices()
File “C:\Users\ptq1\AppData\Local\Programs\PsychoPy\lib\site-packages\psychopy\tools\systemtools.py”, line 211, in getAudioCaptureDevices
allDevices = getAudioDevices() # gat all devices
File “C:\Users\ptq1\AppData\Local\Programs\PsychoPy\lib\site-packages\psychopy\tools\systemtools.py”, line 164, in getAudioDevices
allDevs = audio.get_devices(device_type=13)
File “C:\Users\ptq1\AppData\Local\Programs\PsychoPy\lib\site-packages\psychtoolbox\audio.py”, line 70, in get_devices
return PsychPortAudio(‘GetDevices’, device_type, device_index);
Exception: PTB-ERROR: PortAudio can’t detect any supported sound device on this system.
5.8241 DEBUG Looking for Tobii device configuration file…
5.8252 DEBUG No Tobii device configuration file found.
5.8252 DEBUG Looking for SR Research EyeLink device configuration file…
5.8261 DEBUG No SR Research EyeLink device configuration file found.
5.8261 DEBUG Looking for Gazepoint device configuration file…
5.8269 DEBUG No Gazepoint device configuration file found.
5.8269 DEBUG Looking for PupilLabs device configuration file…
5.8278 DEBUG No PupilLabs device configuration file found.
7.7157 INFO Trying to load audio library: PTB
7.8387 INFO Loaded psychtoolbox audio version
7.8389 INFO sound is using audioLib: ptb