Description of the problem:
I am currently running three different experiments for about a week now. In the beginning the .csv files were correctly saved and I had no problem downloading them. But for the last two days it only creates empty .csv files when downloading the data. My credits are consumed anyway.
The name of the participant is not saved anymore as well and it only shows “PARTICIPANT” (see image below).
I recently tested it by myself and the results were saved correctly. Is there a problem on the side of the participant?
I am thankful for every help.