Reassign Credits to students

Description of the problem:
Hello, I would like to assign credits that I bought with my account to my student but everytime I get an error.
my username : Neper
my email :

My student’s username : eutshibambe
her email adress :

" >>> mismatched groups: a designer can transfer credits to another designer either from one of his or her groups, or in the same email domain, and that domain cannot be a generic one (e.g."

this is the error I get and I fear it is because her email domain is and not
How could I solve this?

Thank you in advance!

Could you create a group and have your student join it?

Yes thank you, that worked!