PsychoPy won't start on OS X Monterey 12.3.1

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1

Hi all. I have updated my Mac to OS X Monterey 12.3.1 and now PsychoPy won’t run. It goes to the splash screen but then shows a dialog box that says “Psychopy Error” With the options Terminate and Open Console

I think something like this happened in the past, didn’t it. I cannot remember what crash reports etc proved useful in the end, but happy to send whatever you need.
Thanks Marc

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Hi Marc,

Couple of follow up Qs here!

What PsychoPy version do you have installed?
If you look for PsychoPy coder (rather than builder) does that open without error?

Thanks,
Becca

3

Hi @Becca ,
sorry about the delay in getting back to you. I was away from email for a few days.

Here are the answers:

  • I have downloaded the latest and did a clean install (v2022.1.2).

  • But I cannot even attempt to get to Coder, because I get that error message and everything else is greyed out. How can I get to Coder (other than by compiling the current script? There used to be an option “Go to coder view” but that is not there anymore…

(Ps: Not sure if this is related to this start-up problem, but I also cannot make in app updates anymore because that is broken too (complains about proxy settings — I have a separate Q on that in the forum).

Thanks for helping

Marc

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@Becca I have managed to resolve the problem: I have deleted the userPrefs and appData files as per Troubleshooting — PsychoPy v2022.1.3
Curiously, prior to that I had done a clean uninstall and re-install of PsychoPy but that made no difference…

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@Becca – correction: I had PsychoPy working for a few days, then it crashed and now again will not start up.
I tried deleting the pref files as per Troubleshooting — PsychoPy v2022.1.3 but now I cannot find them!
Specifically when I navigate into the PsychoPy.app folder with the Terminal app, I can only see a Contents folder, and it does not contain any preference files.
What can I do?