Launching Issue

Builder
1

OS : macOS 11.4
PsychoPy version (e.g. 1.84.x): 2023.2.3. for macOS
**Standard Standalone? (y/n) y but also tried pip install and conda
**What are you trying to achieve?:
I would like to run PsychoPy. I had it before. I uninstalled it – by deleting it from the applications as I have previously used the standalone installation. I reinstalled it and now I get an error message when I try to launch it refers me to the py2app website for debugging.

**What did you try to make it work?:
I tried uninstalling it again and then reinstalling it. I tried to install it with pip. When I tried to open it, it still gave me the same error message. I have tried to edit the preferences files with the hope that the issue would be there but that still didn’t help.

**What specifically went wrong when you tried that?: I tried to run various things in the terminal based on previous post on this issue. I can’t replicate things now to provide more detailed information about the issues. I am open to run anything in terminal or try whatever to get this work. I’m sorry I’m not being more precise about this.

2

Hi There,

Unfortunately this is an error we’ve seen crop up a few times and it is to do with using older versions of mac OS. The only work arounds I 've seen at the moment are to run an older version of PsychoPy or perhaps you could run an update on the OS?

Sorry to not have a better solution at the moment!
Becca