Psychopy encountered an internal problem with Pavlovia

[dezichow]

URL of experiment:

Description of the problem:

I could not run my experiment online. The message which said that Psychopy encountered an internal problemkept popping up. Details below:

Traceback (most recent call last):
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\app\pavlovia_ui_base.py”, line 128, in checkForLoginURL
pavlovia.login(self.tokenInfo[‘token’])
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\projects\pavlovia.py”, line 109, in login
if currentSession.user is not None:
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\projects\pavlovia.py”, line 429, in user
self._user = User(self.gitlab.user.username)
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\projects\pavlovia.py”, line 148, in init
assert ‘gitlabId’ in self.info, _translate(
AssertionError: Could not retrieve user info for user dezichow, server returned:
{}

[TParsons]

Have you changed your username on GitLab? Other users have had a similar bug for that reason

[dezichow]

Hi Parsons. I didn’t. The error message popped up when I clicked onto Pavlovia at the tool bar, before I signed in.

Thanks.

Daisy

[dezichow]

This is the screenshot when the message popped up.

Thanks a lot!

Best,
Daisy

daisy chow (aogdaisy@yahoo.com.hk) 在 2022年6月22日星期三 上午10:41:49 [GMT+8] 寫道：

Hi Parsons. I didn’t. The error message popped up when I clicked onto Pavlovia at the tool bar, before I signed in.

Thanks.

Daisy

[Lulu_EL]

Same here. how to solve it?

[wakecarter]

Please could you paste your entire error message as well as confirming what version of PsychoPy you are using and what you did which caused the error?