PsychoPy comes up with an error when I try to log into Pavlovia

Online experiments
1

Hi everyone!

I am a final year student and have recently created an experiment in the PsychoPy builder.
I have created an account on Pavlovia, but when I try to log in to it from my builder, it comes up with the following error:

Traceback (most recent call last):
File “C:\ProgramData\App-V\2FD62010-4983-4A21-A075-E888C4EFEAFD\4E480A3C-17D5-48CC-9233-D6B71EE60C8A\Root\VFS\ProgramFilesX64\PsychoPy\lib\site-packages\psychopy\app\pavlovia_ui_base.py”, line 128, in checkForLoginURL
pavlovia.login(self.tokenInfo[‘token’])
File “C:\ProgramData\App-V\2FD62010-4983-4A21-A075-E888C4EFEAFD\4E480A3C-17D5-48CC-9233-D6B71EE60C8A\Root\VFS\ProgramFilesX64\PsychoPy\lib\site-packages\psychopy\projects\pavlovia.py”, line 111, in login
if currentSession.user is not None:
File “C:\ProgramData\App-V\2FD62010-4983-4A21-A075-E888C4EFEAFD\4E480A3C-17D5-48CC-9233-D6B71EE60C8A\Root\VFS\ProgramFilesX64\PsychoPy\lib\site-packages\psychopy\projects\pavlovia.py”, line 446, in user
self._user = User(self.gitlab.user.username)
File “C:\ProgramData\App-V\2FD62010-4983-4A21-A075-E888C4EFEAFD\4E480A3C-17D5-48CC-9233-D6B71EE60C8A\Root\VFS\ProgramFilesX64\PsychoPy\lib\site-packages\psychopy\projects\pavlovia.py”, line 150, in init
assert ‘gitlabId’ in self.info, _translate(
AssertionError: Could not retrieve user info for user NataliaStachowiak, server returned:
{}

I’ve tried from multiple devices, and it still fails to work.

Any advice will be greatly appreciated!

Natalia

2

Hi Natalia,

Are you still encountering this issue?

Best wishes,
Becca

3

Hi Becca,

Thank you for your response.

The issue seems to have been fixed, thank you!

Best Wishes and Happy New Year,

Natalia