Hi there.
I am setting up an experiment in which participants will first agree to the GDPR and provide some demographic information via a short survey, then the RT experiment will start. At the end of the RT experiment, there will be a second survey in which participants will be asked to provide some information about their well-being.
To get credit for their participation, they are then redirected to our formr server. This is where the problem arises. The completion URL works when I run just the well-being survey. However, when I run the full study, the experiment completes, saves the data, comes to ok to exit and then stops. I end up with a grey screen and there is no redirection to the formr server. Any idea why this might happen? How can I trace the problem further?
Best wishes, Jens