URL of experiment: [study is currently in progress - we can add the link at a later date or duplicate the repository if needed]
Description of the problem: We designed a long task (30+ minutes) which records mouse position data on most trials. Is there any chance that Pavlovia online servers would have trouble with that amount of data when multiple participants attempt to complete the study?
When the task was released to more than 15 people at a time (via Prolific), there were some errors. We have not been able to obtain exact error messages from many of the participants, but we did receive one, pasted first below (which I believe occurred when starting the task). There was also at least one error that occurred after the task, and a corresponding message from a participant is pasted second below.
Here is one error message:
"The connection has timed out
The server at run.pavlovia.org is taking too long to respond.
The site could be temporarily unavailable or too busy. Try again in a few moments.
If you are unable to load any pages, check your computer’s network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web."
Here is a message from a participant:
“Hello, when I was finished …, an error message popped up that it hadn’t recorded the data and something went wrong.”