URL of experiment:
Description of the problem:
I just started running my experiment, and I am currently dealing with a very big problem. 2 of my participants’s data was not found, even though they said that they completed the study. one of them said that her internet connection crashed at the end of the experiment. I checked myself what happens when internet connection is not working. I discovered that if the connection crashed at the middle of the experiment, but than it was fixed before the end, the data file uploaded properly to pavlovia. But, if internet connection crashed at the end, the data file could not be uploaded to the server, and this massage appears:
Unfortunately we encountered the following error:
- when uploading participant’s results for experiment [experiment name]
This is a big issue for me because I run a longitudinal study and every data loss is loosing a very hard work.
PLEASE tell me there is any way of fixing it! I know that even if the internet is not connected while experiment is running, results are still being saved, and they can be lost only at the server uploading step. So, maybe is there another way reaching results? maybe through participants computer?
Thank you in advance!!