URL of experiment: (The experiment is in running status and I still have credits. If I share the link, will this consume a credit?)
Description of the problem: I uploaded my experiment a couple of days ago to Pavlovia, after checking that it worked well on my laptop and other computers with different OS. After a couple of minutes of testing, I started receiving messages from participants (recruited via Prolific) reporting different errors. To give you some examples, two participants said they received the following error:
TypeError: Cannot read property ‘readPixels’ of undefined
Some participants said that their browser (Chrome) crashed, and one of them even said that the experiment made his computer crash . At that point I decided to pause the study on Prolific.
I am trying to understand what is wrong with the study, and see if there’s a way of avoiding all these errors. The experiment is a bit long (5 mins) and has some videos. Maybe that might explain these technical issues? Also, is there a recommended “limit” on how many participants can take part in the study simultaneously?