URL of experiment: Pavlovia Description of the problem: I have 424 available credits, but about 291 credits are assigned to an experiment that I deleted (pwexperiments/fluency_faces). Is there a way that I can release these assigned credits so that they’re available to transfer to another experimen…

No problem at all. I have just released them. You should see as available on your dashboard. Cheers, Alain

I thought this was fixed. Please could you confirm that the credits are still missing after 24 hours? [image] When projects are deleted in Pavlovia, what happens to credits? Online experiments Credits from deleted projects should be released automatically. If this isn’t t…

@wakecarter This study was deleted back around November of 2022, and my credits weren’t released since then. Thank you for your help!

Any updates on this? We need our credits asap, so any help is greatly appreciated.

Hello @jy16 , I have just released those credits for you. You are good to go. With my apologies for the delay. Cheers, Alain

@apitiot Thank you so much! If you don’t mind, could you also look into this problem that I posted recently? Assigned credit error on Pavlovia There seems to be a credit mismatch in one of our studies- thank you!

Hi! I have the same problem :confused:

What is your username and which study was deleted?

My username is csander and the study name is pep-sti1.

Hello @csander, I cannot find an experiment with the name pep-sti1. Neither on GitLab nor on the pavlovia server. Can you double check the name? Best wishes, Alain

Would you be able to find evidence of a deleted experiment?

Releasing assigned credits from deleted experiment

Online experiments

wakecarter February 16, 2023, 10:23pm 2

I thought this was fixed. Please could you confirm that the credits are still missing after 24 hours?

Topic		Replies	Views
Missing credits Online experiments	13	1374	March 31, 2023
Pavlovia credits assigned to a deleted experiment Online experiments	4	486	April 29, 2022
Pavlovia credits assigned to deleted experiments Online experiments	2	75	June 24, 2024
When projects are deleted in Pavlovia, what happens to credits? Online experiments pavlovia	1	308	January 22, 2023
Credits got assigned to a deleted project Online experiments online , pavlovia	8	101	June 18, 2026

Releasing assigned credits from deleted experiment

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