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Release reserves credits

URL of experiment:

Who should you contact about having pavlovia reserved credits released? I’m aware that they release after about 24 hours, but I currently only have 4 assigned credits and more Than 40 reserved ones that I need released ASAP since there’s a lot of people who need to complete the experiment.

@apitiot - are you able to manually release credits?

Hello @andreacom,

I’d be delighted to release the credits for you, of course. As a matter of fact I will push an update of the website in the coming days, which will make it possible for you to release them yourself.
I’d need the experiment name or id, however.

Alain

PernilleKJ is the ID :slightly_smiling_face:
Thank you so much! Very helpful.

No problem at all.
I have just released your RESERVED credits.

Alain

Hello @andreacom,

A few words to let you know that credits can now be manually released. You’ll find a button to that effect in the Credit tab of your dashboard.

Alain