Has anyone found a good workaround to manually freeing up reserved credits for participants who do not complete your study? Every time I post a study between Pavlovia and Prolific, I have dozens of participants emailing me because all the credits have been reserved within a few minutes even though there are still study slots available on Prolific. I can of course manually release credits, but it’s almost impossible to know which reserved credits are still in progress and which ones have been abandoned without waiting a few hours, when there are angry participants waiting for my response to free up a credit for them. Has anyone found a way to do this more efficiently? Or, could Pavlovia consider a way to track our credits more effectively so we can more easily see which ones are actually in progress?
Thanks for your time,