PsychoPy Error when running for the first time an online experiment

Online experiments
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1

Like many others on the forum, I can’t get my experiment online, when I try this is the error message Psychopy sends me :

Traceback (most recent call last):
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\app\pavlovia_ui\menu.py”, line 121, in onLogInPavlovia
logInPavlovia(parent=self.parent)
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\app\pavlovia_ui\functions.py”, line 62, in logInPavlovia
dlg = PavloviaMiniBrowser(parent=parent, loginOnly=True)
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\app\pavlovia_ui_base.py”, line 79, in init
self.user = pavlovia.getCurrentSession().user
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\projects\pavlovia.py”, line 429, in user
self._user = User(self.gitlab.user.username)
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\projects\pavlovia.py”, line 148, in init
assert ‘gitlabId’ in self.info, (
AssertionError: Could not retrieve user info for user Paulochon, server returned:
{}

Thank you in advance for your help!
And a happy new year 2023!

2

Happy New Year @Paulochon!

This error seems to be pointing to an error with your username, are you signed into the correct Pavlovia account in PsychoPy itself?

Thanks,

Kim

3

Have you changed your username?

Try logging in with your email address.