Pilot token error

URL of experiment: https://run.pavlovia.org/mhollearn/socia_bias_mdt2/html

Description of the problem:
I am piloting my task online and I have shared my login with about 3 people to pilot my task for me. The error message others get when they open up my task is this:
socia_bias_mdt2 cannot be run because the pilot token in the URL is invalid, possibly because it expired.
If you are the experimenter, you can generate a new token by pressing the Pilot button. (did that, didn’t work). Otherwise, change the experiment status to running (which I haven’t done yet).

How can I fix this?

Hi There,

Sorry to hear you are having this issue. I am sure you have tried a few things but can I please check what happens if you set your study to “inactive” then back to pilot and share the link? The tokens last a limited duration of 1hr too (https://pavlovia.org/docs/experiments/piloting-running) please can I double check that your pilot participants are using their tokens in the hour? :slight_smile: