psychopy.org | Reference | Downloads | Github

Pavlovia Payment Receipt

Hi, I am new to Pavlovia and I just bought some credits for testing. In a discussion thread (Pavlovia Payment Email Receipt (?) - #3 by JKugel) @jon noticed that buyers would be emailed basic receipts. However I checked my inbox and spam box and found nothing. Does Pavlovia still provide receipts now?

Hi There,

I would recommend contacting admin@opensciencetools.org and provide more details on the purchase - we can hopefully assist from there.

Thanks,
Becca

As Becca says, you can get advice from this at admin@ or sales@opensciencetools.org. Note that:

  • the basic receipt is from stripe.com (the credit card payments processor) rather than pavlovia.org.
  • the times when this sometimes fails to arrive is when an email address has been entered incorrectly or when there is confusion caused by the person making the purchase having a different email address from the Pavlovia account holder receiving the credits