URL of experiment: https://run.pavlovia.org/sarahpwale/spanish-vocab-learning-v1/html
Description of the problem: Hi, everyone! I have been having some problems with my experiment. Some participants reported to me that the dialog box “Uploading your data, please wait” stays on the screen for a long while, and the dialog box at the end with the confirmation never appears. As a result, they ended up closing the window and the credit goes on “reserved credit”. Out of 60 sessions carried out, I only have 10 completed and I have had about 40 reserved credits of participants data that I have lost.
In addition, the aborted experiments excel files are blank, despite the experiment settings set to save aborted sessions.