I have a problem registering on the Plavovia platform. I am trying to register with my institutional email address, but it does not work. The following error message is displayed: “1 error prohibited this user from being saved: Email domain is not authorized for sign-up”.
I tried to fill out the form used to authorize a specific domain twice but I have not received any feedback…
My institution is Inalco, a French university. The email addresses linked to this establishment are in the form “firstname.lastname@inalco.fr"
Thank you for your help,
Arnaud
Hi. I’m merged the two requests. Unfortunately these have to be dealt with manually and can only be actioned by two members of the team.
Hi. Thank you for your prompt reply. I understand that it can take time, no worries, I can wait. (as for right now, 02/11, I still get the same error message)