I recently purchased some credits, run a few experiments and all was running smoothly until yesterday.
Now my credits are NaN and cannot use the dashboard to access my experiments. However, if I go on the experiment page itself, I can see the residual credits I have and they are actually being used at the moment by my participants.
Also, I can assign credits from the experiment page but not release them, since I can’t access the dashboard. Can anyone help me with that?
Thanks a lot