URL of experiment: Pavlovia
Description of the problem: I am seeing a mismatch between the number of credits assigned on the study page and on the [credits] tab in our dashboard:
On the actual experiment page, there are 0 assigned credits, but I am seeing about 90+ assigned credits on our credits tab. They are the same exact experiment, because when I click on the pwexperiments/effortobserve it leads to the experiment page (first screenshot). Is this an error? And if so, is there a way to release these assigned credits so they are available again?
@apitiot Any advice or help on this issue? Thank you so much!
Good morning @jy16 ,
My apologies for the delay in getting back to you: I am afraid that covid finally caught up with me after all these years. Nasty little critter!
I just looked into the matter. The issue stemmed from those credits being assigned to an experiment that you subsequently deleted. You then recreated a new one with the same name. Hence the confusion.
I have just released the credits assigned to the deleted experiments. You are now free to assign them to the new one.