Incomplete Responses upon Completing Survey

Online experiments Pavlovia Surveys
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1

Hi,

I am currently running a pilot for my study. However, once the survey has been completed the data is appearing as incomplete and I cannot access participants data. Is there a way to rectify this or does anyone have an explanation as to why this is happening?

Thanks

2

Please could you clarify what you mean here.

Are you seeing anything on the data tab? Have you clicked on the refresh icon (bottom left)?

Incomplete currently means that not all questions were answered.

3

Yes I can see the responses in the data tab, I have looked at the responses and it appears that all participants have answered every question.

My survey has randomisation in it, will all responses come up as incomplete because they have not been exposed to each condition?

4

So is there a problem apart from the word ā€œincompleteā€?

5

No that seems to be the only issue I can see

6

Cool. I thought there might be an additional issue since you said you couldnā€™t access it

Iā€™m hoping that the complete column will be replaced by a simple count of the number of questions answered in the near future.

1 Like
7

Is it possible that a response is categorised as incomplete if not all questions have been answered even if they are not required?

I am currently testing out my surveys and first I got two sub-survey that I completed got labelled as incomplete.

I completed those again and found that when I also filled out the optional open-ended questions, then the response was labelled as complete. The second survey, I complete and complete but the response is always set as incomplete.

If that is a feature, I would vote (if I can) to change this. This is highly confusing. In my view, a complete response if the participant filled out all required questions.

8

Hi, Iā€™m running into a similar problem where completed surveys are registered as incomplete. This hasnā€™t happened before in my other surveys, so Iā€™m wondering if anyone knows a solution to this. Thanks!

9

Hi. The issue is that isComplete doesnā€™t yet mean what we would intuitively like it to mean, and it certainly isnā€™t the equivalent of Finished in Qualtrics.

It means ā€œgave an answer to every questionā€ but there may be cases where some questions are only answered by some participants.

I have asked for this column to be replaced with ā€œnumber of answers givenā€ but it isnā€™t a priority.

10

Hi, thanks for your answer; however, I still receive an ā€˜incompleteā€™ status even when all questions are answered.