I am currently running a pilot for my study. However, once the survey has been completed the data is appearing as incomplete and I cannot access participants data. Is there a way to rectify this or does anyone have an explanation as to why this is happening?
Is it possible that a response is categorised as incomplete if not all questions have been answered even if they are not required?
I am currently testing out my surveys and first I got two sub-survey that I completed got labelled as incomplete.
I completed those again and found that when I also filled out the optional open-ended questions, then the response was labelled as complete. The second survey, I complete and complete but the response is always set as incomplete.
If that is a feature, I would vote (if I can) to change this. This is highly confusing. In my view, a complete response if the participant filled out all required questions.