Can't access dashboard, says to contact administrator

Online experiments
1

URL of experiment:

Description of the problem: When I attempt to log onto Pavlovia and access the dashboard, it loads indefinitely saying “Fetching designer information…” until finally providing an error, ">>> unable to connect to the database: localhost:27017: [Errno 111] Connection refused, Timeout: 30s, Topology Description: ]>

If the error persists, contact Pavlovia’s administrator."

Screen Shot 2022-09-13 at 9.40.17 PM
Screen Shot 2022-09-13 at 9.40.17 PM2158×900 181 KB

I do not see where the contact information is for Pavlovia administrator is so posting here. Can someone help me resolve this so that I can access my Pavlovia dashboard?

2

Hello @Jake_J ,

We experienced an issue with our database manager. See: Pavlovia outage - #19 by apitiot
We are back up and your experiment should be running fine now.
With my apologies!

Alain