Cannot run piloting (showing blank page)

Please help:

URL of experiment:
Project ID: 311120

Description of the problem:
I cannot pilot the experiment to test whether it is working adequately on the platform.
Every time I press the “pilot” button on the screen, I get a blank page, as the following:

Thank you!

You link has index.html as a folder name, which has come up quite a few times.

1 Like

Thank you for the information, but:

  1. I have deleted the index.html folder, but I still got a blank page when I pressed the ‘pilot’ button on the screen.
  2. I tried to re-upload my project. On PsychoPy Builder, I pressed the button for “run the study online”. However, I got an error message. The following are the details. Please help me with this issue. Thank you!

Traceback (most recent call last):
File “C:\Program Files\PsychoPy\lib\site-packages\gitlab\”, line 304, in wrapped_f
return f(*args, **kwargs)
File “C:\Program Files\PsychoPy\lib\site-packages\gitlab\”, line 112, in get
server_data = self.gitlab.http_get(path, **kwargs)
File “C:\Program Files\PsychoPy\lib\site-packages\gitlab\”, line 662, in http_get
result = self.http_request(
File “C:\Program Files\PsychoPy\lib\site-packages\gitlab\”, line 628, in http_request
raise gitlab.exceptions.GitlabHttpError(
gitlab.exceptions.GitlabHttpError: 404: 404 Project Not Found

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\projects\”, line 663, in project
self._project = self.session.gitlab.projects.get(
File “C:\Program Files\PsychoPy\lib\site-packages\gitlab\v4\objects\”, line 782, in get
return cast(Project, super().get(id=id, lazy=lazy, **kwargs))
File “C:\Program Files\PsychoPy\lib\site-packages\gitlab\”, line 306, in wrapped_f
raise error(e.error_message, e.response_code, e.response_body) from e
gitlab.exceptions.GitlabGetError: 404: 404 Project Not Found

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\app\builder\”, line 1388, in onPavloviaRun
if not (Path(self.project.localRoot) / ‘index.html’).is_file():
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\projects\”, line 746, in localRoot
if self.project.path_with_namespace in knownProjects:
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\projects\”, line 666, in project
raise KeyError(f"Could not find GitLab project with id {}.")
KeyError: ‘Could not find GitLab project with id 285987.’

Can you please send a link to your repository so I can have a look?