Hi there,
A participant encountered an error message stating “Unfortunately we have encountered the following error: Script error” when completing a single choice matrix type question on Pavlovia Surveys. They were able to click ‘ok’ and continue with the study and the downloaded data was complete. They were using an iPhone 12, the same problem has not occurred for people using an android phone so far.
All the questions have been named such as “dassq1” etc. Punctuation such as “.” has been removed from the question titles also and the same error message still persists. There are no images in the survey and the only html question types are at the beginning and end and they don’t appear to be causing any issues.
Any advice for resolving this issue would be appreciated.
Thanks!