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Psychopy iohub run.py error

Hi, I tried to run run.py file to connect to tobii tx300 eye tracker using psychopy iohub, and got below error
’import sitecustomize’ failed; use -v for traceback
Fatal Python error: (pygame parachute) Segmentation Fault

This application has requested the Runtime to terminate it in an unusual way.
Please contact the application’s support team for more information.
am uisng psychopy 1.8 version
what could be the fix?? thank you.

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