URL of experiment: Description of the problem: I could not run my experiment online. The message which said that Psychopy encountered an internal problemkept popping up. Details below: Traceback (most recent call last): File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\app\pavlovia_ui_b…

Thank you so much for your advice! Unfortunetly, I couldn’t find a folder called .psychopy3/ on my computer. However, it seems like we can find hidden files here! Finder > Go > press option or alt key (to show Library) > Library > Preferences and I deleted a file called org.opensciencetools.psyc…

Have you changed your username on GitLab? Other users have had a similar bug for that reason

Hi Parsons. I didn’t. The error message popped up when I clicked onto Pavlovia at the tool bar, before I signed in. Thanks. Daisy

This is the screenshot when the message popped up. Thanks a lot! Best, Daisy daisy chow ( aogdaisy@yahoo.com.hk ) 在 2022年6月22日星期三上午10:41:49 [GMT+8] 寫道： Hi Parsons. I didn’t. The error message popped up when I clicked onto Pavlovia at the tool bar, before I signed in. Thanks. Daisy [螢幕截圖 2022…

Please could you paste your entire error message as well as confirming what version of PsychoPy you are using and what you did which caused the error?

I am having the same issue here. I’m using v2024.2.3 and here is the entire error message. Traceback (most recent call last): File “/Applications/PsychoPy.app/Contents/Resources/lib/python3.10/psychopy/app/pavlovia_ui/menu.py”, line 131, in onNew File “/Applications/PsychoPy.app/Contents/Reso…

Try this solution: [image] Can't log in or out of Pavlovia Other If you open File Explorer and go to %AppData%/psychopy3/projects and delete the file users.json that should clear the saved login data (kind of a nuclear option though!)

Hello, thank you so much for your reply. I’m using a Macbook, and I couldn’t find any files or folders with names under psychopy3 or users.json … Is there any way I can get to the file?? Thank you so much for your help! [Screenshot 2024-12-13 at 11.43.37]

It’s probably a hidden file. Try Cmd-Shift-. [image] I cannot open Psychopy 2024.2.3 on macOS 14.6.1 Other Could you move these 2 files somewhere and restart the app, to see if that fixes it: ~/.psychopy3/appData.cfg ~/.psychopy3/userPrefs.cfg (it can help if you go to…

Psychopy encountered an internal problem with Pavlovia

Online experiments

wakecarter December 13, 2024, 10:38am 11

It’s probably a hidden file. Try Cmd-Shift-.

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Psychopy encountered an internal problem with Pavlovia

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