Psychopy crash upon opening (MacOS 10.15.7)

andrewchang123 · July 15, 2021, 4:20pm

Hi everyone,

Psychopy 2020.1.2 was installed under a conda environment (using anaconda). It worked well until these two days I tried to install the latest psychopy version under another conda environment. In theory it should not affect the original psychopy environment, and I have also confirmed that it has never been changed. However, whenever I initiate the program in command line, the program crushes right after the “creating frame” text appeared on the PsychoPy banner.

Why would it happen? I don’t want to lose the access to all my existing experiments!!
Helps are much appreciated!

This is the error message on the terminal

2021-07-15 23:42:15.586 python[1268:28109] ApplePersistenceIgnoreState: Existing state will not be touched. New state will be written to (null)
11:42:16 PM: Debug: Adding duplicate image handler for 'Windows bitmap file'
11:42:16 PM: Debug: Adding duplicate image handler for 'Windows bitmap file'
11:42:16 PM: Debug: Adding duplicate animation handler for '1' type
11:42:16 PM: Debug: Adding duplicate animation handler for '2' type
11:42:16 PM: Debug: Adding duplicate image handler for 'Windows bitmap file'
11:42:16 PM: Debug: Adding duplicate animation handler for '1' type
11:42:16 PM: Debug: Adding duplicate animation handler for '2' type
/Users/andrewchang/opt/anaconda3/envs/psychopy/bin/pythonw: line 3:  1268 Segmentation fault: 11  /Users/andrewchang/opt/anaconda3/envs/psychopy/python.app/Contents/MacOS/python "$@"

I guess that the Segmentation fault: 11 is the problem, as all the preceding messages appeared as well when the psychopy was working.

I have also updated the conda version (4.10.1 → 4.10.3) in the past two days, but this error persist even I have reverted the conda version to 4.10.1.

Here is the beginning part of the Problem Details and System Configuration

Process:               python [2292]
Path:                  /Users/USER/*/python.app/Contents/MacOS/python
Identifier:            com.continuum.python
Version:               0
Code Type:             X86-64 (Native)
Parent Process:        ??? [2291]
Responsible:           Terminal [784]
User ID:               501

Date/Time:             2021-07-16 00:09:03.668 +0800
OS Version:            Mac OS X 10.15.7 (19H2)
Report Version:        12
Bridge OS Version:     4.6 (17P6610)
Anonymous UUID:        BA775F28-4129-FBAB-28A2-576FBE72CF14


Time Awake Since Boot: 3100 seconds

System Integrity Protection: enabled

Crashed Thread:        0  PTB mainthread  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000002
Exception Note:        EXC_CORPSE_NOTIFY

Termination Signal:    Segmentation fault: 11
Termination Reason:    Namespace SIGNAL, Code 0xb
Terminating Process:   exc handler [2292]

VM Regions Near 0x2:
--> 
    __TEXT                 0000000103b88000-0000000103e25000 [ 2676K] r-x/rwx SM=COW  /Users/USER/*/python.app/Contents/MacOS/python

Thread 0 Crashed:: PTB mainthread  Dispatch queue: com.apple.main-thread
0   ???                           	0x0000000000000002 0 + 2
1   libwx_baseu-3.0.0.4.0.dylib   	0x00000001077d4168 wxEvtHandler::~wxEvtHandler() + 72
2   _aui.cpython-36m-darwin.so    	0x000000011e34d383 sipwxAuiManager::~sipwxAuiManager() + 51
3   _aui.cpython-36m-darwin.so    	0x000000011e34d98e dealloc_wxAuiManager(_sipSimpleWrapper*) + 126
4   siplib.cpython-36m-darwin.so  	0x00000001162104a0 forgetObject + 192
5   siplib.cpython-36m-darwin.so  	0x00000001162100ae sipWrapper_dealloc + 14
6   com.continuum.python          	0x0000000103c2c18c subtype_dealloc + 812
7   com.continuum.python          	0x0000000103bf30b1 dict_dealloc + 1041
8   siplib.cpython-36m-darwin.so  	0x000000011620e635 sipSimpleWrapper_clear + 117
9   siplib.cpython-36m-darwin.so  	0x0000000116210247 sipWrapper_clear + 39
10  com.continuum.python          	0x0000000103d524e1 collect + 2641
11  com.continuum.python          	0x0000000103d049c4 PyImport_Cleanup + 6996
12  com.continuum.python          	0x0000000103d26dc8 Py_FinalizeEx + 168
13  com.continuum.python          	0x0000000103d4f2c8 Py_Main + 1416
14  com.continuum.python          	0x0000000103b891ba main + 282
15  libdyld.dylib                 	0x00007fff6c57ccc9 start + 1

Thread 1:
0   libsystem_pthread.dylib       	0x00007fff6c77cb68 start_wqthread + 0

Thread 2:
0   libsystem_pthread.dylib       	0x00007fff6c77cb68 start_wqthread + 0

Thread 3:
0   libsystem_pthread.dylib       	0x00007fff6c77cb68 start_wqthread + 0

Thread 4:
0   libsystem_pthread.dylib       	0x00007fff6c77cb68 start_wqthread + 0

Thread 5:: com.apple.NSEventThread
0   libsystem_kernel.dylib        	0x00007fff6c6bddfa mach_msg_trap + 10
1   libsystem_kernel.dylib        	0x00007fff6c6be170 mach_msg + 60
2   com.apple.CoreFoundation      	0x00007fff324deef5 __CFRunLoopServiceMachPort + 247
3   com.apple.CoreFoundation      	0x00007fff324dd9c2 __CFRunLoopRun + 1319
4   com.apple.CoreFoundation      	0x00007fff324dce3e CFRunLoopRunSpecific + 462
5   com.apple.AppKit              	0x00007fff2f8f0954 _NSEventThread + 132
6   libsystem_pthread.dylib       	0x00007fff6c781109 _pthread_start + 148
7   libsystem_pthread.dylib       	0x00007fff6c77cb8b thread_start + 15

Thread 6:
0   libsystem_pthread.dylib       	0x00007fff6c77cb68 start_wqthread + 0

Thread 7:
0   libsystem_pthread.dylib       	0x00007fff6c77cb68 start_wqthread + 0

Thread 8:
0   libsystem_pthread.dylib       	0x00007fff6c77cb68 start_wqthread + 0

Thread 9:
0   libsystem_pthread.dylib       	0x00007fff6c77cb68 start_wqthread + 0

Thread 10:
0   libsystem_pthread.dylib       	0x00007fff6c77cb68 start_wqthread + 0

Thread 11:
0   libsystem_pthread.dylib       	0x00007fff6c77cb68 start_wqthread + 0

Thread 12:: AMCP Logging Spool
0   libsystem_kernel.dylib        	0x00007fff6c6bde36 semaphore_wait_trap + 10
1   com.apple.audio.caulk         	0x00007fff66150b16 caulk::mach::semaphore::wait() + 16
2   com.apple.audio.caulk         	0x00007fff661509b2 caulk::semaphore::timed_wait(double) + 106
3   com.apple.audio.caulk         	0x00007fff661507c4 caulk::concurrent::details::worker_thread::run() + 30
4   com.apple.audio.caulk         	0x00007fff661501e4 void* caulk::thread_proxy<std::__1::tuple<caulk::thread::attributes, void (caulk::concurrent::details::worker_thread::*)(), std::__1::tuple<caulk::concurrent::details::worker_thread*> > >(void*) + 45
5   libsystem_pthread.dylib       	0x00007fff6c781109 _pthread_start + 148
6   libsystem_pthread.dylib       	0x00007fff6c77cb8b thread_start + 15

Thread 13:
0   libsystem_kernel.dylib        	0x00007fff6c6bde36 semaphore_wait_trap + 10
1   com.apple.audio.caulk         	0x00007fff66150b16 caulk::mach::semaphore::wait() + 16
2   com.apple.audio.caulk         	0x00007fff661509b2 caulk::semaphore::timed_wait(double) + 106
3   com.apple.audio.caulk         	0x00007fff661507c4 caulk::concurrent::details::worker_thread::run() + 30
4   com.apple.audio.caulk         	0x00007fff661501e4 void* caulk::thread_proxy<std::__1::tuple<caulk::thread::attributes, void (caulk::concurrent::details::worker_thread::*)(), std::__1::tuple<caulk::concurrent::details::worker_thread*> > >(void*) + 45
5   libsystem_pthread.dylib       	0x00007fff6c781109 _pthread_start + 148
6   libsystem_pthread.dylib       	0x00007fff6c77cb8b thread_start + 15

Thread 14:
0   libsystem_kernel.dylib        	0x00007fff6c6bde4e semaphore_timedwait_trap + 10
1   libdispatch.dylib             	0x00007fff6c523b6b _dispatch_sema4_timedwait + 76
2   libdispatch.dylib             	0x00007fff6c523f97 _dispatch_semaphore_wait_slow + 58
3   libdispatch.dylib             	0x00007fff6c531795 _dispatch_worker_thread + 284
4   libsystem_pthread.dylib       	0x00007fff6c781109 _pthread_start + 148
5   libsystem_pthread.dylib       	0x00007fff6c77cb8b thread_start + 15

Thread 15:
0   libsystem_pthread.dylib       	0x00007fff6c77cb68 start_wqthread + 0

Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x00007fa37bdf0800  rbx: 0x00007fa33bf98480  rcx: 0x0000000000000000  rdx: 0x000000000014c210
  rdi: 0x00007fa37befaa00  rsi: 0x0000000000000000  rbp: 0x00007ffeec076ef0  rsp: 0x00007ffeec076ea8
   r8: 0x000000000000e667   r9: 0x0000000000000097  r10: 0x00007fa35b8ea650  r11: 0x00000000ffffffbf
  r12: 0x00007fa33bda9ed8  r13: 0x0000000116222928  r14: 0x00007fa33bf98480  r15: 0x00007fa33bf98480
  rip: 0x0000000000000002  rfl: 0x0000000000010206  cr2: 0x0000000000000002
  
Logical CPU:     0
Error Code:      0x00000014 (no mapping for user instruction read)
Trap Number:     14

Sincerely,
Andrew

andrewchang123 · July 27, 2021, 3:07pm

Could anyone answer my question? Any helps are much appreciated.

Becca · August 5, 2021, 9:18am

Hi There,

Possible longshot (I am coming from windows myself so let’s see if this works!) after you launch from command line, I expect you will see the PsychoPy logo on the taskbar at the bototm of the screen? (then you see a window frame that crashes?) - if you click the bouncing psychopy icon does that move forward to opening the software?

Becca

andrewchang123 · August 5, 2021, 1:04pm

Thank you for your reply @Becca! But the logo isn’t clickable, unfortunately.

Becca · August 5, 2021, 1:11pm

Ah I also just clicked the version you mentioned! Is there a reason to be using the 2020 version rather than 2021? (so often an update resolves bugs like this!)

mdc · August 5, 2021, 3:00pm

As @Becca mentioned, it’s recommended that you keep PsychoPy updated on MacOS since Apple frequently makes changes which cause breakage.

vdd · November 26, 2021, 5:46pm

hi,
Trying to install psychopy, in a conda environment python 3.6. (doing this many times with student on several OS version etc…)
but this time the script crashes when calling gui function.
no error message, nothing just a kernel interruption at the same line (Jupyter)
any idea ?

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Psychopy crash upon opening (MacOS 10.15.7)

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