Movie Stimuli with static/distorted audio/sound

OS: MacOS Catalina (10.15.6)
PsychoPy version: 2020. 2.5

Hello! I am new to PsychoPy and I am trying to get movie stimuli to play. All the movies are in.mp4 format. I am using the moviepy backend. In Experiment settings (audio), I am using ‘latency critical’ and the ptb library.

What is happening is that they sound static-y when the stimuli play (as in, they have a crackle in the background). There is no error, just that the audio in the movies has the static background noise/distortion. I have checked my original .mp4 files and they do not have the static noise that happens in PsychoPy.

I have tried playing around with several of the audio settings, but cannot manage to remove the distortion. Any help/insight is greatly appreciated!

audiovisual.psyexp (18.1 KB)

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Hi, did you ever find a solution to this? I think I am having a similar problem and would love to know if you have any advice on how to solve this. Thanks!