LabHackers MilliKey not detected in Psychopy Running

If this template helps then use it. If not then just delete and start from scratch.

OS (e.g. Mac Sonoma 14.7):
PsychoPy version (2023.2.3):
Standard Standalone? (y/n) If not then what?:
What are you trying to achieve?:
We purchased the LabHackers Millikey SV-4 r3 Button Box. Its advertised as a plug and play button box. When plugged into the computer, the computer itself reads the inputs (the buttons are mapped to 1-4, and can write in word, notes, the builder, etc). However, when I try to run the experiment, it won’t detect the buttons pressed on the buttonbox using the keyboard response input method. PsychoPy’s button box implementation also doesn’t detect it, and on the lab hackers website, they say that the keyboard input should be picking up the buttonbox, anyone have an idea what is going on?

What did you try to make it work?:

What specifically went wrong when you tried that?:
Include pasted full error message if possible. “That didn’t work” is not enough information.

I figured out the solution. The MilliKey buttonbox is a NUMPAD button box, not a number row button box. If you want it to read the inputs “1,2,3,4” (its default config) on mac, instead of putting the keyboard allowed inputs as 1,2,3,4, use ‘num_1’,->‘num_4’. I know I am new here, but this wasn’t really documented anywhere, and I only found the solution by plugging in a ton of keyboards.