Internal error message

Yes, actually, there’s a second workaround which is to go to your psychopy prefs folder and create the folder cache/appCache then restart the app.

On mac you could do that in a terminal:
mkdir ~/.psychopy3/cache/appCache

On Windows, I’d do the from a files explorer window by putting %appdata% in the folder location and then following down to psychopy3/cache and adding the appCache folder in there

Or download PsychoPy 2026.1.0 where this is solved for you :slight_smile: