OS: Windows 11
PsychoPy version: both 2025.2.4 and 2025.1.1
Standard Standalone Installation? Y
Do you want it to also run online? Y
What are you trying to achieve?: Install Pupillabs plugin/package
What did you try to make it work?: when I click on tools–>plugin/packages manager, I immediately get an internal error popup. this happens in both the coder and builder windows. I tried two versions on my work laptop, and the newer version on my personal laptop (which never had psychopy previously) but the same error happens consistently. I tried uninstalling and reinstalling on my work laptop as well.
What specifically went wrong when you tried that?:
Traceback (most recent call last):
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\app\coder\coder.py”, line 2870, in openPluginManager
dlg = psychopy.app.plugin_manager.dialog.EnvironmentManagerDlg(self)
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\app\plugin_manager\dialog.py”, line 50, in init
self.pluginMgr = PluginManagerPanel(self.notebook, dlg=self)
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\app\plugin_manager\plugins.py”, line 260, in init
self.pluginList = PluginBrowserList(self.splitter, stream=dlg.output)
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\app\plugin_manager\plugins.py”, line 566, in init
self.populate()
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\app\plugin_manager\plugins.py”, line 574, in populate
items = getAllPluginDetails()
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\app\plugin_manager\plugins.py”, line 1326, in getAllPluginDetails
pluginDatabase = getPluginPackages(asList=True)
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\app\plugin_manager\packageIndex.py”, line 211, in getPluginPackages
return list(_packageIndex[‘available’][‘plugins’][‘packages’].values())
TypeError: ‘NoneType’ object is not subscriptable