Freetype isn't installed (again)

Hi,

I’m getting errors running PsychoPy because it can’t find freetype.dll. I see that the issue has been discussed in the past but not recently. Is there a series of steps that I can take to deal with the problem?

Opher

If this template helps then use it. If not then just delete and start from scratch.

OS: Win10
PsychoPy version: 2023.2.3
Standard Standalone? (y/n): yes
What are you trying to achieve?: Just getting it to run.

What did you try to make it work?: I tried uninstalling and reinstalling, rebooting, and using pip install freetype-py on the command line.

What specifically went wrong when you tried that?:
Include pasted full error message if possible. “That didn’t work” is not enough information.

Hi There,

Sorry you are having this issue, please can you share the full error message? Are you getting an unhandled error pop up or getting this error from the last app load file? Does the error occur when launching the app or when you try to launch a particular experiment?

Thanks,
Becca