Fail to Run the Experiment Online

URL of experiment:
Since I cannot run my experiment online, there seems no URL now.

Description of the problem:

  • I have done creating a project online a couple of days ago (from the builder).
  • the experiment online stuck with the message showing the project state is changing to ‘pilot.’
  • I deleted all things in my account to see if I can create another project from the builder (fail).
  • the button “run the study online” didn’t work whether the previous project existed or not (the error message above occurs).

Maybe this is an ignorant problem but I just can’t fix it :pensive:
Thank you for any attempt to help me.
If I didn’t make the information clear, please let me know.

Whenever I try the button “run the study online,” an error message occurs. As below:

Traceback (most recent call last):
File “D:\Psychopy\lib\site-packages\gitlab\”, line 304, in wrapped_f
return f(*args, **kwargs)
File “D:\Psychopy\lib\site-packages\gitlab\”, line 112, in get
server_data = self.gitlab.http_get(path, **kwargs)
File “D:\Psychopy\lib\site-packages\gitlab\”, line 662, in http_get
result = self.http_request(
File “D:\Psychopy\lib\site-packages\gitlab\”, line 628, in http_request
raise gitlab.exceptions.GitlabHttpError(
gitlab.exceptions.GitlabHttpError: 404: 404 Project Not Found

The above exception was the direct cause of the following exception:

Traceback (most recent call last):
File “D:\Psychopy\lib\site-packages\psychopy\projects\”, line 633, in project
self._project = self.session.gitlab.projects.get(
File “D:\Psychopy\lib\site-packages\gitlab\v4\objects\”, line 782, in get
return cast(Project, super().get(id=id, lazy=lazy, **kwargs))
File “D:\Psychopy\lib\site-packages\gitlab\”, line 306, in wrapped_f
raise error(e.error_message, e.response_code, e.response_body) from e
gitlab.exceptions.GitlabGetError: 404: 404 Project Not Found

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File “D:\Psychopy\lib\site-packages\psychopy\app\builder\”, line 1383, in onPavloviaRun
pavlovia_ui.syncProject(parent=self, project=self.project)
File “D:\Psychopy\lib\site-packages\psychopy\app\pavlovia_ui\”, line 720, in syncProject
if not project.localRoot:
File “D:\Psychopy\lib\site-packages\psychopy\projects\”, line 716, in localRoot
if self.project.path_with_namespace in knownProjects:
File “D:\Psychopy\lib\site-packages\psychopy\projects\”, line 636, in project
raise KeyError(f"Could not find GitLab project with id {}.")
KeyError: ‘Could not find GitLab project with id 220357.’

I have the same issue. My experiment worked online but I made some modifications and I can’t synchronize with the online project now. I have the same message (404 Error). Did you solve this problem since this message?

Thank you a lot if someone can help !