Error when running the task online

Builder
1

Error when conducting the task online:

Traceback (most recent call last):
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\app\pavlovia_ui_base.py”, line 128, in checkForLoginURL
pavlovia.login(self.tokenInfo[‘token’])
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\projects\pavlovia.py”, line 111, in login
if currentSession.user is not None:
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\projects\pavlovia.py”, line 444, in user
self._user = User(self.gitlab.user.username)
File “C:\Program Files\PsychoPy\lib\site-packages\psychopy\projects\pavlovia.py”, line 150, in init
assert ‘gitlabId’ in self.info, _translate(
AssertionError: Could not retrieve user info for user Najat, server returned:
{}

2

Try logging in using an email address instead of a username. There seems to be an issue if you change your username.

3

Now, I am also unable to log in because of this error. This error box shows.

4

Problem solved. I tried many solutions and I am not sure which one really solved the problem.
Briefly:
1- I registered in a new account.
2-Logged in using the website Pavlovia.org
3- Synced the experiment from PsychoPy.
4- Ran the experiment online.