Error when authenticating the experiment designer:

URL of experiment:

Description of the problem: I logged in to pavlovia and got this error:
Error when authenticating the experiment designer:

undefined

If the error persists, contact Pavlovia’s administrator.

Full description:

“\r\n504 Gateway Time-out\r\n<body bgcolor="white">\r\n

504 Gateway Time-out

\r\n
nginx\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n”

What can be done to solve it?

I have the same problem. I read here that is a temporary problem:

We have to wait, I guess.

Just want to confirm that I get the bad gate error too. I can’t access my experiment or my account via pavlovia. Data does not save.

I have the same problem here.

I am experiencing the same issue that started this morning. It says the same message and to contact Pavlovia’s administrator. Does anyone know how we get in touch with them? I didn’t see any contact information.

I am experiencing the same message as well, as is a colleague.

Any update on this? Same issue here.

I e-mailed the open science tools administrator and also emailed the consultants at open science tools but haven’t heard anything yet.

Error when authenticating the experiment designer:

undefined

If the error persists, contact Pavlovia’s administrator.

Full description:
“\r\n504 Gateway Time-out\r\n<body bgcolor="white">\r\n

504 Gateway Time-out

\r\n
nginx\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n\r\n”

Any updates?
I’ve tried with different browsers and I can’t do it in any of them.

Thanks!

Following to see when there is an update. I am also experiencing this issue.

Hello everyone!
I have now e-mailed the operations manager, the chief science officer and the administrator for Open Science Tools. No reply yet but I will keep trying.