Error in saving data of Online Experiments

[Becca]

Hi Both,

Thanks @PSYresearcher - I think this information from learnt experience is really helpful.

For some further context, when we take our data online we enter a whole new world in that the saving of data is also dependant on our participants waiting for the data to save on their end. As @PSYresearcher says, having a really clear end screen can be helpful here.

There are some additional threads also relating to this matter that might be helpful.

https://discourse.psychopy.org/t/data-not-recording-from-tablet-or-smart-phone/16693/6

Missing data file

Hi Brianna, The summary on your dashboard should update based on when the link to your experiment was clicked. However the data files are saved at a different point. When your participant finishes the experiment they will see a yellow box warning them to wait a moment as the data saves this will be followed by a green box that reads something like ‘thank you for your patience’. If the data are not saved this could mean a number of things: the participant closed the tab the experiment was run…

Becca