Calibration routine not working correctly

If this template helps then use it. If not then just delete and start from scratch.

OS (e.g. Win10): Win10
PsychoPy version (e.g. 1.84.x): v2024.1.4
Standard Standalone? (y/n) If not then what?:

I have been linking up my eyelink 1000 plus to my psychopy experiment I made in builder. Everytime I run the calibration routine, all that pops up is a red screen and no fixation points and it doesn’t calibrate. I can skip the calibraiton and move on to the validation and that works fine. Not sure what to do from here or how to fix it.

Hello! Did you ever resolve this issue? I am running into the same problem.