URL of experiment: Ma_Experiment_2 [PsychoPy]
Description of the problem:
Hello,
I am running an experiment on Pavlvovia.org, but a few problems have arisen:
-
The answers of some participants are not saved. When I download the results and open the file, the file is empty, as if nobody had done the experiment.
In some cases, I assume that two participants are running the experiment at the same time and, hence, the answers are not saved. Does it make sense? -
A participant reported the following error after running the whole experiment: “Unfortunately, we encountered the following error: TypeError: Cannot read properties of undefined (reading “getLastResetTime”). Try to run the experiment again. If the error persists, contact the experiment designer.” I tried to run the experiment myself, and I didn’t get the error message and my answers were saved properly. Nonetheless, I am concern that it may happen again to another participant.
Can anyone help me to solve these problems?
Thank you in advance!