AbortError: The play() request was interrupted by a call to pause (). https://goo.gl/LdLk22

URL of experiment: motion experiment Y [PsychoPy]
*** If you would like to try and replicate the error, please write in “test” for the participant box since I have already started data collection ***

Description of the problem: A couple of participants encountered the following error (screenshot attached). However, I am able to run their experimental conditions just fine (Conditions 1, 12), and other participants seem to be able to complete it as well. The routine is supposed to play a mp4 clip. Are there any OS or security preference issues to be aware of when running on Pavlovia?

Thanks in advance!

Screen Shot 2023-05-31 at 6.46.28 PM

Though I do not have a solution, I am experiencing the same error! It is very frustrating.