URL of experiment: https://run.pavlovia.org/cathy-hauspie/rpep-study Description of the problem: I get the error “403 Forbidden (nginx)” when I try to run my experiment. The console gives the error “failed to load resource: the server responded with a status of 403 ()”. I already tried removing th…

Hi Cathy, i had the same problem with one of my experiment. Turns out that for some reason on some versions of the experiment pavlovia fails to create a proper link for running the experiment. Try simply adding /html at the end of the link. From: https://run.pavlovia.org/cathy-hauspie/rpep-study …

Thank you for your reply! When I did this, I got the error “404 not found”. Do you know how I can resolve this?

Hello Cathy one way the get Pavlovia to generate a “new” link is to set the experiment back to inactive and then to running again. Best Jens

cathy 1m Hi Jens, I tried this too before, but the error still occurs. Thanks anyway!

Hi cathy, I get the same error, did you find a solution ?

solved it for me, thanks Jens!!

I got this too for a new project - it’s fine for older ones. Is it to do with the nginx server load balancing config settings? Last time I got this it started working the next morning.

Sounds similar to this issue [image] 403 Forbidden when trying to run an experiment that worked fine up until yesterday Online experiments I think that you have probably just updated your experiment to 2021 and need to recreate it without the html folder.

thanks @wakecarter - that was exactly it :slight_smile:

I have synced a Psychopy3 experiment with pavlovia and I’m meant to be covered by a university license (says this on my profile) When I try to pilot the experiment I get the following error message: https://run.pavlovia.org/hmn103/decoding_demo/?__pilotToken=d3d9446802a44259755d38e6d163e820&__oaut…

403 forbidden error when trying to run experiment (Pavlovia, JSPysch)

Online experiments

wakecarter February 24, 2022, 4:36pm 10

Sounds similar to this issue

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403 forbidden error when trying to run experiment (Pavlovia, JSPysch)

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