I have a similar problem. I am reluctant to approach potential participants at the moment.
I hope we’ll be informed when the issue is resolved so I can resume advertising my study.
I have a similar problem. I am reluctant to approach potential participants at the moment.
I hope we’ll be informed when the issue is resolved so I can resume advertising my study.
Try logging out of Pavlovia/Gitlab and back in again.
Yes, I’ve done that. No change. I noticed that yesterday, after a participant reported an issue. They got the error message. They were not able to complete it then. They tried later in the day and managed to submit it. From my side, I couldn’t open any tabs on the Pavlovia Dashboard. I was getting error messages. I switched to Edge, and it worked there. So, that was yesterday. Today, in Chrome, I have the same issues. So, I decided to stop recruiting at this point. I am waiting for an update on when the issue is resolved, so I can start advertising again.
Hi. Experiment Bee/SMO_PILOT_R is PsychoJS, not jsPsych. Are you are still having issues with it?
Hi, sorry, I wasn’t around. Yes, I still have a problem with Pavlovia. When I open it on Chrome I’ve got this message.
When I click “ok”, and want to go to my Dashboard, I’m getting these two message boxes.
Then I click “ok” to both, and I have
where all the tabs are not clickable.
But it is only affecting when I’m accessing Pavlovia via Chrome. It doesn’t seem to affect Edge.
Try signing out on Chrome and back in again.
I’ve tried that, and I’ve cleared the cache. Still the same.
I also encounter this issue. Hope it can be fixed soon
.
Unfortunately Alain is travelling. He said it looked like it was working around 45 minutes ago but I can’t access it at the moment.
I’ve just checked and it’s still the same. So, it hasn’t been fixed yet.
Alain is away today but we just talked about this in our planning meeting and are hoping he will be able to make public repositories internal tomorrow, to give the AI bots less to look at.
Same problem here and worried about my longitudinal study for which there is little flexibility around testing dates/times. I hope a solution will be found soon and I will keep checking in here.
In the meantime, does someone know whether setting your experiment to “save periodically” makes things worse? I would have thought of this as a safety net but I get the feeling it might cause problems because the data folder of our repos are changed every few minutes. Does anyone have any insight into how this could be affected by the current issues?
Hi, are there any updates on the progress of fixing this issue?
Hi,
Thanks for the update. I really appreciate all the work you and your team are doing to sort this out. As I mentioned Pavlovia is working for me on Edge, but Chrome is still causing the issues. I will keep checking and continue using Edge for now. I’ve got some incomplete data which could be caused by this, but also completed entries are slowly coming through, so fingers crossed I will get the numbers I need.
Thanks again, and please keep me updated on this.
Do any of the studies mentioned in this thread involve uploading media such as long webcam recordings?
No, there are no webcam recordings involved.
When I open Pavlovia.org in Chrome, I still get the error message. For now, I am only opening Pavlovia in Edge, just in case, as that seems to work.
A few participants also reported an error message when the experiment was loading an image, as shown in the screenshot. I am not sure whether this is still happening, as I have slowed down the advertising for now.
Recently, I have had a few completed entries where participants did not report any problems. However, I cannot be completely sure whether the error still occurred for some participants, as nobody has reported it recently.