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Please. psychopy doesn't work

If this template helps then use it. If not then just delete and start from scratch.

OS (e.g. Win10): Win7
PsychoPy version (e.g. 1.84.x): 3.23

i downloaded the psychopy for my computer Window 64 bit. and i opened the program and make a simple thing. i inserted text property that was written ‘Hi’ and impleamented it. but i didn’t work.
error message is below.

error1

dialog box appered but after that, it doesn’t work. i reinstalled many times… please help me.

Hi @inik_Kim, please try the solution here:

thanks @dvbridges, i am still trying to fix. thanks for letting me know.

2019년 9월 27일 (금) 오전 12:48, David Bridges via PsychoPy psychopy@discoursemail.com님이 작성: